Innshub --- Security & Support Operations Platform
Innshub is the security and support operations platform of the Storeinn Group and part of the Inntello platform. It unifies alarm monitoring, video verification, incident management and omnichannel customer support in a single command center for operators of self-storage and other unmanned facilities.
What Innshub does
Innshub coordinates alarm handling, live video verification of triggered events, incident and case management, and inbound customer communication across voice, SMS, chat and email. Operational staff work in one interface instead of switching between separate tools during a shift.
Core capabilities
- Alarm monitoring and triage for connected facilities
- Video verification of alarm events
- Incident, case and escalation management
- Omnichannel customer support (voice, SMS, chat, email) with AI-assisted agents
- Reporting and audit trails for operations and compliance
- Integrations with Storeinn Group operational systems and Inntello
Who Innshub is for
Innshub is built for operators of self-storage sites and other unmanned or lightly staffed facilities that need centralized security monitoring and customer support. Typical users include operations managers, on-call security staff, support teams and regional managers within the Storeinn Group and partner operators.
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